Q: I am trying to solve the problem with Alamo and haven't been able to communicate directly with anyone in the claim. Now they're threatening to collections and legal action. I am in the process of buying a home and can't afford the ding I credit.
Here's what happened. I'm from Alamo Rent a car in San Francisco for three days recently. It parked most of the time and the vehicle must be not damaged during my rent.
When I arrived in San Francisco, I checked in at Alamo Rent a desk. I was directed to select one of the cars in a row in dimly lit, multilevel parking place. There are no staff to help me. The button was inside the car. I chose Toyota only.
I walked in the car for a visual inspection, saw that it was a little dirty in front, but I see no dents or dings. I considered having them run it through a carwash anymore, but I have an appointment to get.
I drive a car 81 miles for weekend rental period. I parked it carefully, engaging in the face of the wall or building. There is nothing that can impact the car from the front during the time parked. When I go, I'm not running or hitting anything.